Contact BrawlerGems

We're here to help with any questions or concerns

Get In Touch

Have questions about our gem generator? Need help with your account? Or just want to share feedback about your experience? We'd love to hear from you!

Our dedicated support team is available 24/7 to assist you with any issues or concerns. We typically respond to all inquiries within 24 hours.

Send us a Message

Common Questions

Before reaching out, you might find the answer to your question in our frequently asked topics:

  • Gem Generator Issues: If you're having trouble with the generator, make sure your player ID is correct and try again in a few minutes.
  • Account Safety: Our tools are designed with security in mind and use advanced encryption to protect your account.
  • Compatibility: Our generator works on all devices and platforms including iOS, Android, Windows, and Mac.
  • Daily Limits: To maintain account safety, we recommend using the generator once per day with moderate gem amounts.
  • Technical Support: If you encounter any errors, please include your device type and browser information when contacting us.

Support Channels

While we're setting up our direct contact forms, you can reach us through the following methods:

Email Support

For general inquiries: [email protected]

For technical issues: [email protected]

Response Times

  • General Questions: 12-24 hours
  • Technical Issues: 6-12 hours
  • Account Problems: 2-6 hours
  • Urgent Security Matters: 1-2 hours

Tips for Faster Support

To help us assist you more quickly, please include the following information when contacting us:

  • Your player ID (if relevant to your issue)
  • Device type and operating system
  • Browser name and version
  • Detailed description of the issue
  • Any error messages you received
  • Steps you've already tried to resolve the problem
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